Police use Google Translate for crucial information in a shooting case.

Society of Translators and Interpreters of BC (STIBC) statement concerning the IIO report regarding the shooting of Vanessa Renteria Valencia.

"It is both surprising and saddening to us that systems do not appear to be in place to ensure immediate access to professional interpreters during crises. In this particular case, we note with concern that, when no Spanish-speaking officer could be deployed, the decision was made to use Google Translate to ascertain crucial risk information and to communicate with Vanessa Renteria Valencia at a moment of acute mental health distress. This likely added to the confusion and was not conductive to the kind of constructive, personal communication that  might have helped de-escalate the situation had a professional interpreter been called."

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